Directions North America 2023
Sessions by Track

Below is a preview of some of the great sessions you can look forward to at Directions North America 2023. Our content will be divided into Development, Consulting, Power Platform, Customer Engagement, New to Business Central, Sales & Marketing, and Workplace Trends tracks, featuring extensive sessions and workshops from Microsoft.

Content is still subject to change and a full agenda will be made available closer to the conference dates.

Microsoft Sessions

Ask Microsoft: Accessing Business Central with a Microsoft 365 license
Ask Microsoft: Power Platform
Microsoft presents: 7 reasons why you should use a professional DevOps solution
Microsoft presents: Accessing Business Central with a Microsoft 365 license
Microsoft presents: AppSource transactability
Microsoft presents: Boost productivity with the Business Central client and Office applications
Microsoft presents: Environment Administration for Beginners
Microsoft presents: Finding and avoiding performance issues in Business Central
Microsoft presents: Get data-driven with telemetry
Microsoft presents: Get more done with Power Automate and workflows
Microsoft presents: Introducing Modern Action Bar
Microsoft presents: Introduction to Dataverse and Dynamics 365 Sales Integration
Microsoft presents: Overview of what’s new in all Power Platform integrations
Microsoft presents: Power Apps solutions for Business Central
Microsoft presents: Security 101 for SMBs
Microsoft presents: The Shopify connector
Microsoft presents: Troubleshooting and debugging Business Central online
Microsoft presents: Universal Code – Target must be cloud
Microsoft presents: Virtual Table: A 2-way ticket to the Dataverse ecosystem
Microsoft presents: What’s new and best practices for Business Central apps in AppSource
Microsoft presents: What’s new in Environment Administration
Microsoft presents: What’s new in financial management and supply chain management
Microsoft presents: What’s new in reporting and data analysis
Microsoft presents: What’s new in Server and Database
Microsoft presents: What’s new in VS Code and AL
Microsoft roundtable: Currency revaluations
Microsoft roundtable: Empowering consultants and citizen developers via low and no code
Microsoft roundtable: Multi-company multi-entry

Development Track

5 Things Every BC Functional Consultant Should Know in AL
A deep dive into Dataverse integration with Business Central
Developing with Performance in Mind
Development without developers is no longer a pipedream
Extreme AL Hacking
Houston, We Do NOT Have a Problem – What You Should Know and Do With Telemetry
How agile do you need to be to be a good partner?
Introduction to Test Automation in Business Central
Moving your development resources from Dynamics GP to D365 BC with ease
Streamline Development and Product operations using GitHub and Azure DevOps

Consulting Track

Completing the Customer Journey: Security & Control within Business Central
Configuring and Using Warehousing in Business Central
Gathering Requirements – A Framework for Success
Intercompany Transactions & Consolidation – How BC helps?
Step by Step Guide to Inventory Reconciliation
The ABCs of ConsultingConsulting Strategies for a Successful Implementation – and Creating a Customer for Life
The Planning Worksheet: What’s it for and How to Use It
You got served! Using the Jobs Module for Service Orders

Power Platform Track

10 Best Practices for Power BI Reporting and Visualizations
Business Central and Teams
Data Lakes 201: Why your Customers Need a Lake, and How to Deliver it
Dynamics Workflows vs Power Automate – Which is the Right Tool?
Everything a functional consultant needs to know to start working in Power Apps
From Outdated to Automated – Why and How to use Power Automate
Let’s Talk Manufacturing and the Dataverse – Doing More with Dynamics
Use Power Automate to Make Multi-Company Easier in Business Central
Working with Workflows in Business Central and using Power Automate

Customer Engagement Track

Accelerate CRM User Adoption PANEL
Building a Profitable Marketing Automation Practice Panel Discussion
Common Buisness Central and CRM integration Scenarios
Creating High-Value Portals with Power Pages
Find out more about Viva Sales
How to Demo Dynamics D365 CRM – 25 Tips
Secrets of SMB Success with Dynamics 365 Customer Service
When to use full CRM and when to use PowerApps

New to Business Central Track

Business Central and Teams
Intro to Report Writing in BC
It’s Tool Time! Troubleshooting tools in BC for the Functional Consultant
Jobs in BC to manage projects? – Yes, off course!
Manufacturing in Business Central for newbies
New to BC Consulting panel
New to Business Central? Here are TEN things every consultant needs to know!
Tales from the BC Trenches: Learn from the BC Experts Panel
Using the New Custom Excel Report Formats to Prepare Financial Statements in Business Central
Working with Data Exchange Definitions

Sales & Marketing Track

2023 Marketing Trends
3 simple steps to attract leads on LinkedIn
5 ways to leverage customer proof in your marketing!
Best Practices for Building a High Volume Dynamics Practice
ChatGPT – You’ve heard the buzz but how will it impact your business and marketing
Clients, Risk and Reward between Successful Partnerships and Toxic Relationships
How to Conduct an ‘Integration Strategy’ Review with your Customers
How to Drive Leads at a Conference
Selling Against NetSuite and Acumatica
The Conversation Continues…What do partners expect from ISVs and what do ISVs expect from partners?
The Power of Personal Branding
Why Your Marketing Needs Storytelling—and How to Do It

Workplace Trends Track

BC Ecosystem: Women in Leadership
Break the Hiring mold: How to grow great consultants
Building resilience is the key to turning challenges into success
Diversity in the Workplace
Empowering the Mobile Workforce of Tomorrow
Hiring Young Talent? Here are 10 Things You Must Do to Succeed: Lessons from the Field
How to Scale a Dynamics Partner Business
The Importance and Benefits of Raising Awareness of Accessibility Options in your Organization
The Rise of new B2B buyer
Want to be an ally? But don’t know where to start?
What Tomorrow’s Stars Want from You